Privacy Policy

Last Updated: July 01, 2023

This Privacy Policy (“Policy”) outlines the information handling practices of Earth Tribe Inc (“we,” “our,” or “us”) for the website located at https://www.earthtribe.in (the “Website”) and any other services we provide (collectively, the “Services”). We are committed to safeguarding the privacy of our website visitors and service users. This Policy explains how we collect, use, disclose, and protect personal information.

By using our Website and Services, you consent to the terms outlined in this Policy.

1. Information We Collect

We may collect and process the following personal information:

1.1. Information You Provide: We may collect information that you voluntarily provide to us when you interact with our Website or use our Services. This may include your name, email address, postal address, phone number, and any other information you choose to provide.

1.2. Automated Information: We may collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, and other technical details. We may also use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. Providing Services: We may use your information to provide you with the Services you request, respond to your inquiries, and fulfill any other purposes for which you provide your information.

2.2. Marketing and Communications: With your consent, we may use your information to send you marketing communications about our products, services, and promotions. You can opt out of these communications at any time.

2.3. Improving Our Services: We may use your information to analyze and improve our Website and Services, customize your experience, and troubleshoot technical issues.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Website and providing our Services. These service providers are obligated to maintain the confidentiality and security of your information.

3.2. Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.

4. Your Rights and Choices

4.1. Access and Correction: You have the right to access and correct your personal information held by us. You can do this by contacting us at [email protected].

4.2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Policy will be posted on our Website with the “Last Updated” date. Please review this Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at [email protected]

Thank you for visiting Earth Tribe Inc. Your privacy is important to us, and we are committed to protecting your personal information.

Return Policy

Last Updated: July 01, 2023

Thank you for shopping at Earth Tribe Inc. We value your satisfaction and want to ensure that your shopping experience is hassle-free. This Return Policy outlines the terms and conditions for returning products purchased from our website located at https://www.earthtribe.in (the “Website”) or through other means.

1. Returns Eligibility

1.1. Products Eligible for Return: We accept returns for most products purchased from our Website, subject to the conditions outlined below. Certain products, such as perishable items, personalized or customized items, and downloadable digital products, may not be eligible for returns.

1.2. Return Timeframe: To be eligible for a return, you must initiate the return process within 02 days from the date of delivery. After this period, we may not accept returns.

2. Return Conditions

2.1. Product Condition: The returned product must be in its original condition, including all packaging materials, tags, labels, and accessories. It should be unused, unworn, and free from damage or signs of wear and tear.

2.2. Proof of Purchase: To process a return, you must provide a valid proof of purchase, such as the order confirmation email or receipt. Please have this information available when requesting a return.

3. How to Initiate a Return

To initiate a return, please follow these steps:

3.1. Contact Us: Contact our customer service team at [email protected] to request a return. Provide your order number, details of the product you wish to return, and the reason for the return.

3.2. Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.

3.3. Packaging: Carefully package the product to be returned in its original packaging, along with all accessories, Invoices, labels, and tags.

3.4. Shipping: Ship the return package to the address provided with the RA number. You are responsible for the return shipping costs, unless the return is due to our error or a defective product.

4. Inspection and Refund

4.1. Product Inspection: Once we receive your returned product, it will undergo an inspection to verify its condition and compliance with our return policy.

4.2. Refund: If the returned product meets our return conditions, we will process a refund to your original payment method within 15 business days. Shipping and handling fees, if applicable, are non-refundable.

5. Exchanges

We do not offer direct product exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired product.

6. Contact Us

If you have any questions or concerns about our Return Policy or need assistance with a return, please contact us at [email protected].

Thank you for choosing Earth Tribe Inc. We are dedicated to providing you with quality products and a convenient return process for any unforeseen issues

Shipping Policy

Last Updated: July 01, 2023

Thank you for choosing Earth Tribe Inc (“we,” “our,” or “us”). This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from our website located at https://www.earthtribe.in (the “Website”) or through other means.

1. Shipping Areas

We currently offer shipping services within India. If your shipping address is outside these areas, please contact us before placing your order to inquire about the availability of shipping to your location.

2. Shipping Methods

2.1. Standard Shipping: We offer standard shipping services for most of our products. Standard shipping typically takes 02 to 20 business days for delivery within our shipping areas.

2.2. Expedited Shipping: Expedited shipping options are available for select products. If you require expedited shipping, please contact us before placing the order. Additional fees may apply for expedited shipping.

3. Shipping Costs

Shipping costs vary depending on the destination, weight, and dimensions of the product(s) ordered. You can view the shipping costs for your order during the checkout process. We reserve the right to update shipping costs at any time.

4. Order Processing Time

Orders are typically processed within 02 business days from the date of purchase. Please note that the processing time may vary based on product availability, order volume, and other factors.

5. Shipment Tracking

Once your order is shipped, we will provide you with a shipment tracking number via email, message or call. You can use this tracking number to monitor the status and delivery date of your order.

6. Delivery

6.1. Delivery Address: Please ensure that you provide accurate and complete delivery information during the checkout process. We are not responsible for delayed or undelivered shipments due to incorrect or incomplete addresses provided by customers.

6.2. Delivery Attempts: Our shipping partners will make a maximum of, or less than 02 delivery attempts. If you are unavailable to receive the shipment after multiple attempts, the order may be returned to us, and additional shipping fees may apply for re-delivery.

6.3. Delivery Delays: We strive to deliver your order within the estimated delivery timeframes. However, unforeseen circumstances such as weather conditions, customs delays, and other factors beyond our control may result in delivery delays. We appreciate your understanding in such situations.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns and Refunds Policy, available on our Website.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or require assistance with your order, please contact us at [email protected].

Thank you for choosing Earth Tribe Inc. We are committed to providing you with a seamless and reliable shipping experience for your orders.

Terms & Conditions

Last Updated: July 01, 2023

1. Acceptance of Terms

By accessing and using the services provided by Earth Tribe Inc (“we,” “our,” or “us”) via the website located at https://www.earthtribe.in (the “Website”) or any other means, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our services.

2. Use of Services

2.1. Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

2.2. User Accounts: To access certain features of our services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

2.3. Prohibited Activities: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Using our services for any unlawful, fraudulent, or malicious purposes.
  • Uploading, sharing, or transmitting any content that is offensive, defamatory, or violates the rights of others.
  • Attempting to gain unauthorized access to our systems or other users’ accounts.
  • Interfering with the operation of our services.
 

3. Intellectual Property

3.1. Content Ownership: All content, including text, images, graphics, and software, provided through our services is either owned by Earth Tribe Inc or its licensors and is protected by copyright and other intellectual property laws. The images, logos, trademarks, and artworks displayed on our website are used for reference purposes only, and all rights to these images are owned by their respective owners. Copying, downloading, or redistributing these images in any manner is strictly prohibited. You may not use our content or any third-party content without obtaining the necessary permissions or licenses from the respective owners.

3.2. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal and non-commercial purposes only. This license does not grant you any rights to use our intellectual property without our prior written consent.

4. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

5. Limitation of Liability

5.1. Disclaimer: Our services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.2. Limitation of Liability: In no event shall Earth Tribe Inc be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in connection with the use of our services.

6. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without notice. The updated Terms and Conditions will be posted on our Website with the “Last Updated” date. Your continued use of our services after any changes indicates your acceptance of the modified terms.

7. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].

Thank you for using Earth Tribe Inc. Your agreement to these Terms and Conditions is essential to maintaining a safe and respectful online environment